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产品详情:
我们的招牌“Cheer Me Up”花束是向日葵、蝴蝶兰、康乃馨、玫瑰和干花的迷人混合物。这种令人愉悦的布置散发着欢乐和积极的气息,向日葵代表幸福,兰花增添优雅,康乃馨带来魅力,玫瑰带来永恒的美丽,干花带来异想天开的感觉。非常适合振奋精神和照亮任何空间。
我们的承诺是提供充满活力的一流鲜花。尽管我们努力复制所示的花束,但有时可能需要进行细微的调整,例如颜色变化或互补的鲜花选择,以便为您提供交货日期最新鲜的鲜花。
如果物品不可用,我们的客户服务将联系您以获取可用的物品进行更换。
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Shipping & Return Policy
At Elvy’s Floral Design, we strive to make every delivery a delightful experience.
Shipping Policy:
- Free Delivery: Enjoy free delivery for all orders within Metro Manila.
- Nearby Areas: For Cavite, Bulacan, and Laguna, a minimal delivery fee applies. Fees vary by location and will be calculated at checkout.
Return & Exchange Policy:
- No Recipient Present: If the recipient is unavailable or no one can receive the flowers, the arrangement will be returned to our store. We will coordinate with you for redelivery (additional charges may apply).
- Satisfaction Guaranteed: If you receive the wrong item or if there's an issue with your order due to our mistake, flowers can be exchanged. Please contact us within 24 hours of delivery.
FAQs
Will my flowers look exactly like the photo?
Close, but not identical — flowers are a natural product, so exact stems, colors, or seasonal availability can shift slightly. We keep the same style, size, and accurate colors of the arrangement, and if we ever need to substitute something meaningfully, we reach out first.
Can I see the actual bouquet before it's delivered?
Yes. We send a photo of your specific arrangement before it leaves our shop.
What if no one's home to receive it?
We'll hold the flowers and reach out to arrange redelivery. Since flowers don't keep, let us know if there's a safe spot to leave them in case no one's around.
How late can I order for same-day delivery?
Before 3 PM, anywhere in Metro Manila. After that, we'll get it to you the next morning.
Do you deliver outside Metro Manila?
Yes — Cavite, Laguna, Bulacan, Rizal, and Pampanga, with a small delivery fee depending on the area.
Can I customize a bouquet, or order without using checkout?
Always — message us on Facebook with your budget, colors, or anything to avoid, and we'll put something together. Most of our orders actually come through Messenger.
What if something's wrong with my order?
Message us within 24 hours of delivery and we'll make it right — a replacement or a refund, whichever fits.