Shipping & Return Policy
At Elvy’s Floral Design, we strive to make every delivery a delightful experience.
Shipping Policy:
- Free Delivery: Enjoy free delivery for all orders within Metro Manila.
- Nearby Areas: For Cavite, Bulacan, and Laguna, a minimal delivery fee applies. Fees vary by location and will be calculated at checkout.
Return & Exchange Policy:
- No Recipient Present: If the recipient is unavailable or no one can receive the flowers, the arrangement will be returned to our store. We will coordinate with you for redelivery (additional charges may apply).
- Satisfaction Guaranteed: If you receive the wrong item or if there's an issue with your order due to our mistake, flowers can be exchanged. Please contact us within 24 hours of delivery.
FAQs
1. What types of flowers do you offer?
We offer a wide variety of flowers including roses, daisies, carnations, gypsophilia, tulips, sunflowers, lilies, peonies, and more.
2. Do you provide same-day delivery
Yes, we offer same-day delivery in all parts of Metro Manila, including the nearby cities of Batangas, Laguna, Cavite, Bulacan, and Pampanga, with additional fees.
3. Can I customize my floral arrangement?
Yes! Our expert florists can create customized floral arrangements to meet your specific needs and preferences. just get in touch for your customized flowers!
4. How can I place an order?
You can place an order directly through our website or by contacting our customer service team for assistance.
5. Do you offer flowers for special occasions?
Yes, we provide flowers for various occasions including Weddings, birthdays, anniversaries, graduations, Mother’s Day, and more!
6. What if I am not satisfied with my order?
Your satisfaction is our priority. If you are not happy with your order, please contact us, and we will make it right.
WHY CHOOSE US
