纯真的爱
产品详情:
费列罗纯爱花束非常适合表达爱意、庆祝特殊时刻或作为独特的礼物,它是一种甜蜜而迷人的方式,可以向某人展示他们对您的意义。
鲜花内含物: 12 朵费列罗金莎、1 打当地玫瑰、桉树和雾蓝色
请注意,由于灯光效果、显示器的亮度、对比度和其他设置的原因,网站照片的色调/明暗度可能与实际商品存在轻微差异。商品照片已放大以显示详细信息 - 请注意实际尺寸。我的所有物品都是手工制作的,散发着优雅和愉悦的气息。
花朵可能会在花蕾中绽放,花朵比图片小或开放的花朵较少,以确保其寿命。
如果物品不可用,我们的客户服务将联系您以获取可用的物品进行更换。
纯真的爱
Shipping & Return Policy
At Elvy’s Floral Design, we strive to make every delivery a delightful experience.
Shipping Policy:
- Free Delivery: Enjoy free delivery for all orders within Metro Manila.
- Nearby Areas: For Cavite, Bulacan, and Laguna, a minimal delivery fee applies. Fees vary by location and will be calculated at checkout.
Return & Exchange Policy:
- No Recipient Present: If the recipient is unavailable or no one can receive the flowers, the arrangement will be returned to our store. We will coordinate with you for redelivery (additional charges may apply).
- Satisfaction Guaranteed: If you receive the wrong item or if there's an issue with your order due to our mistake, flowers can be exchanged. Please contact us within 24 hours of delivery.
FAQs
Will my flowers look exactly like the photo?
Close, but not identical — flowers are a natural product, so exact stems, colors, or seasonal availability can shift slightly. We keep the same style, size, and accurate colors of the arrangement, and if we ever need to substitute something meaningfully, we reach out first.
Can I see the actual bouquet before it's delivered?
Yes. We send a photo of your specific arrangement before it leaves our shop.
What if no one's home to receive it?
We'll hold the flowers and reach out to arrange redelivery. Since flowers don't keep, let us know if there's a safe spot to leave them in case no one's around.
How late can I order for same-day delivery?
Before 3 PM, anywhere in Metro Manila. After that, we'll get it to you the next morning.
Do you deliver outside Metro Manila?
Yes — Cavite, Laguna, Bulacan, Rizal, and Pampanga, with a small delivery fee depending on the area.
Can I customize a bouquet, or order without using checkout?
Always — message us on Facebook with your budget, colors, or anything to avoid, and we'll put something together. Most of our orders actually come through Messenger.
What if something's wrong with my order?
Message us within 24 hours of delivery and we'll make it right — a replacement or a refund, whichever fits.